Context HelpIf you lose your way inside our web hosting Control Panel, the first step you should take is to click the Help button, which is present on each page. A pop-up menu will appear. It offers comprehensive info about all the operations that you can perform on that particular page. Each pop-up window opens on the very same page so that you can swiftly return to your work.
Video TutorialsWe have a wide library of instructional video clips demonstrating how to use our Control Panel. They're meant for those of you who want to see how things are getting done rather than only reading articles. Thus, anyone can swiftly get to know our Control Panel by merely watching our step-by-step video tutorials.
F.A.Q.If you can't find the solution you are looking for, examine our comprehensive Frequently Asked Questions section, which contains questions asked by actual clients and offers practical solutions. We constantly "revamp" our Frequently Asked Questions section with new articles in order to encompass all the new additions and innovations associated with our hosting platform.
Ticketing SystemIf you still can't find the solution you searching for in the Frequently Asked Questions database either, we have a excellent team of customer support engineers available 24x7x365 and eager to help you with any issue. Each trouble ticket you open will be responded to within 60 minutes (the average ticket response time is approximately twenty minutes), so you will never have to wait a long time to get an answer to your question.